Help and contact

Sharing the plan with someone

One more adult (a co-parent, a grandparent, a nanny) can share your plan and log on their own phone. In the app, open Settings › Share the plan with someone to see your six-letter code. They install the app, tap “Let’s start”, then “I have a code”, and enter it. From then on you share one plan and one log.

New phone, or deleted the app

Your account has no email or password. To get your log back on a new phone, use the recovery code from Settings › Keep your log safe, or Sign in with Apple if you turned it on there. Then tap “I’ve used this app before” on the welcome screen. If you lose both and you shared the plan with someone, they still have the plan and log: they remove the old phone (Settings › Sharing the plan with › “lost their phone or got a new one?”, once it hasn’t opened the app for 3 days), then you start fresh and join them with a new code.

Premium

Premium is a one-time purchase that covers everyone sharing the plan. It adds the toddler moment, the keepsake story and the chart (with a chart and stickers to print); the whole plan stays free. If it doesn’t show after buying, tap Settings › Premium › Restore purchases. Refunds go through Apple: reportaproblem.apple.com.

Delete your account

Settings › Delete my account. Your account and your answers are deleted. If you share the plan with someone, they keep the shared plan and log; if not, the plan and log are deleted too. See the privacy policy for exactly what is kept.

Something about your child’s health

The app can’t tell whether something is wrong. If you’re worried, trust that and ask your pediatrician. In an emergency, call your local emergency number.